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    Compute / Serial console

    The serial console

    Out-of-band access to a virtual machine's screen and keyboard, for when SSH, the network or a security group won't let you in.

    When to use it

    The serial console connects you to the machine's own screen, below its networking. It works when SSH does not:

    • A firewall rule or security group shuts out port 22.
    • A network setting inside the machine is broken.
    • The machine is stuck at boot, or waiting at a prompt.
    • You have lost every SSH key.

    It is free, on every account, with no jump host and no support ticket.

    Open a session

    The machine has to be running.

    1. Open the machine from Virtual machines.
    2. Press Console at the top of its page.

    The console opens a new session each time, on every open and every reconnect. Click the screen to type into it, then sign in with a user on the machine.

    The serial console, connected, with the toolbar above the screen and the image, machine and zone below it

    The toolbar

    ControlWhat it does
    Ctrl+Alt+DelSends the keys to the machine, which usually reboots it
    KeysEscape, Tab, Ctrl+Alt+Backspace, switching terminal (Ctrl+Alt+F1–F6) and the function keys F1–F12
    Type textTypes a block of text into the machine as keystrokes, with a US keyboard layout. Use it to paste a long command
    ReconnectOpens a fresh session
    FocusFills the window with the screen
    ⋯Copy all text, fit to window or actual size, save a screenshot, full screen

    End the session

    Press End session. If the machine is at a shell prompt, the console logs out for you. If a program is still running, it asks first: disconnecting anyway leaves that program, and the login, running on the machine.

    What is recorded

    Who opened a session, on which machine, and when it ended. Never your keystrokes or the screen. We can see that you used the console, but not what you did in it.

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