Account and team / Notifications
Notifications
Your inbox in the console, which emails we send, which ones you can turn off, and where they go.
Your inbox
Notifications, in the account menu, starts with your inbox: replies to your support tickets, accepted invites, and anything else that needs a look, newest first. Open one to go where it points. All shows everything, Unread what you haven't opened.
The email settings are below it.
We send few emails
There is no marketing list, no digest and no newsletter attached to your account. What we do send is something you would want to know about, and you choose most of it under Notifications in the account menu.
Only Owners and Admins can change these settings, and they apply to the whole organization.
What you can be told about
| When | Can be turned off | |
|---|---|---|
| Runway below 7 days | Your balance will run out within a week at the current rate | No |
| Runway below 3 days | The same, with three days left | No |
| Auto top-up charged | Before an automatic top-up charges your card, not after | See the page |
| Monthly statement ready | On the first of the month | Yes |
| VM or volume destroyed | Any virtual machine or volume is destroyed. Goes to every Owner | No |
| VM stopped unexpectedly | A machine stopped without anyone asking, such as a host failure or an out-of-memory kill | Yes |
| Volume above 80% full | Once per volume per week, not once a day | Yes |
| Snapshot failed | A snapshot could not be taken | Yes |
| Scheduled maintenance on your host | At least seven days ahead | Yes |
| New sign-in from an unknown device | With the location and IP address | Yes |
| API key created or revoked | A key is made or revoked. Goes to Owners only | See the page |
| Member added or role changed | Someone joins the team or changes role. Goes to Owners | Yes |
The page shows which ones are locked on. The ones you cannot turn off are the ones that stop you losing data without knowing: running out of credit, and something being destroyed.
Tick or untick each one, then save. The page tells you when you have unsaved changes.
Where they go
- Primary email: the Owner's verified address.
- Billing email: statements and receipts go here instead of to Owners and Admins. Set it to your finance team's address, or leave it empty to stop sending them separately.